September2010

Great places, great designs

Le 28 thiers

They keep telling us not to judge the book by its cover, but we’re all mere humans, easily seduced by an inviting exterior, rendering appearances all the more important. Granted most people would be reluctant to revisit a restaurant if …

HSMAI Partners With d2o

Mr. Young N. Nguyen, d2o's CEO.

HSMAI Europe has signed a sponsor agreement with the renowned PMI company d2o (Performance Management Intelligence), who has been extremely successful in the international hospitality industry over the last couple of years, chiefly among the larger chains, but also with …

New SAS president and CEO

Mr. Rickard Gustafson, appointed SAS' new president and CEO (photo from SAS)

The Board of Directors of SAS AB has appointed Rickard Gustafson as the new President and CEO of SAS (Scandinavian Airlines System). Gustafson is 46 years old and currently the CEO of the insurance company Codan/Trygg-Hansa, according to a press …

Airline Sustainability Indexed

Air France-KLM has been confirmed Leader for sustainable development for 2010 and remains in the two Dow Jones Sustainability Indexes, DJSI World and DJSI Europe, for the sixth year running, according to a press release issued by the group.

Since …

PMI tool soaring

Screenshot from the d2o website

d2o, “deadline 2 online,” continues its rollout to Benchmark Hospitality International of d2o’s flagship PMI product, according to a press release from d2o North America.  PMI eliminates the stress of daily, weekly, and monthly reporting deadlines by improving delivery of …

Keeping the customer ‘appy

iPhones. Photo: Apple

British Airways is keeping its customers ‘appy with a new app that allows customers to save time and check-in on their smartphones, according to a BA press release today.

Executive Club iPhone users can use the new app to display …

Sjodin returns to the industry

Emirates Palace in Abu Dhabi

Mr. Arild Sjodin joined the Emirates Palace company in August, taking on the position as general manager of hotel operations within the company, according to a press release from the Emirates Palace Company.

Norwegian-born Sjodin (41) returns to the hospitality …