February2011
Featured HSMAI Europe Events 2011

In addition to several breakfast/afternoon meetings, the following events will take place in 2011. Please disregard schedule published on 24 October 2010.
1 March 2011 – Compliment Day

Started in Holland eight years ago, this day has gained national …
Upturn for Air France-KLM

Air France-KLM’s passenger activity in the Third Quarter was strongly impacted by strike action in France in October, notably by air traffic control, followed by severe weather disruption in December. In total, the group was forced to cancel 6,900 flights, …
Hospitality experts call for cooperation between hotels and consumer review websites at HSMAI conference

Leading experts in the hotel and travel industry have this week called for greater cooperation between hotels and customer review websites such as TripAdvisor in a bid to provide accurate feedback to the consumer as the UK government-backed hotel ratings …
HSMAI Europe appoints Kreab Gavin Anderson for Pan-European communications to seize opportunity for growth in unchartered European markets

HSMAI Europe has appointed Kreab Gavin Anderson as their communications agency, as they expand services across Europe, including London-based events for the first time.
Kreab Gavin Anderson will be working with HSMAI Europe to introduce the organisation initially to the …










