IDeaS Revenue Solutions, provider of pricing and revenue management software, services and consulting, today announces that global hotels group Millennium & Copthorne has extended the deployment of its IDeaS Revenue Management System (RMS) to five Millennium & Copthorne properties in the United States, according to a press release from IDeaS.
IDeaS has now been working with Millennium & Copthorne for over five years, initially with the company’s UK properties and later with the entire European portfolio. Since the IDeaS RMS was first implemented at Millennium & Copthorne in 2006, the relationship between the two companies has evolved to meet changing business needs with new modules and functionality, supporting management decision-making.
Nayan Peshkar, Regional Director of Revenue Management at Millennium & Copthorne Hotels, says “The past five years with IDeaS have been characterised by a strong working relationship. IDeaS supports us in achieving our revenue management goals. Not only do we continue to take great value from the IDeaS RMS, but we continue to benefit from their client centric approach, which is vital to us in our partnerships.”
“The collaborative relationship with Millennium & Copthorne is something in which both organizations are particularly proud. IDeaS continues to invest, not only in our technology, but also in providing unrivalled client support. The ongoing relationship with Millennium & Copthorne is a clear testament to that philosophy,” added Fabian Specht, IDeaS EMEA Managing Director.
Specht concluded: “We are pleased to be celebrating our long-standing relationship with Millennium & Copthorne Hotels – a hotel group for which revenue management sits at the heart of its business strategy. The longevity of the relationship validates the value of the revenue management solutions provided by IDeaS. IDeaS has a client retention rate of 95% over its 22 years of business and Millennium & Copthorne is further evidence of the many extremely satisfied clients in which we are proud to have long and continuing relationships”.