Profile: Arthur Waller

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Arthur Waller

Partner

Price Match 

Q: What does a day at work consist of for you?

A: The beauty of it is that it is never the same ! Everyday I try to always talk to at least one consumer to hear why he is happy or unhappy. I have a daily meeting with our algorithm team to monitor accuracy of our forecasts and performance of our recommendations, the heart of our job and of our reputation!

I also try to perform all tasks we expect our employees to perform to see by myself how hard, complicated or boring it is. At the moment, I am doing a lot of coldcalling..

Q: What’s the best part of your job?

A:  No doubt: talking to happy customers that saved time and increased revenue using the tool we designed for them.

Q: Do you have anyone you’ve looked up to?

A: We admire the go-to-market strategy of SiteMinder and we try to adapt it to revenue management systems.

Q: Do you have any nice traditions at your office?

A:  Everytime a new hotel signs up, you can hear an automatic gong in our office. We also have Beer Friday : all employees can relax at the end of a hard week of work having some drinks in the office! Inspired by Google’s TGIF!

Q: How long have you been a member of HSMAI?

A: Just joined and hope that will last!

Q: What do you think is the best thing about HSMAI?

A: Being the forum where people share knowledge, experiences and good tips! That makes all the industry stronger!

Q: Are there any activities or projects you think HSMAI should start up?

A: Having a wiki. 

Q: Describe your perfect weekend.

A:  I recently had a perfect week-end in Montenegro, a very charming and authentic country that I recommend to you. Not too many people, very nice landscapes, both mountains and beaches. Very nice food, and very enthusiastic ald warm people!

Q: If you were the prime minister of Norway, what issues would you focus on?

A: Poisoned salmons! We had a terrible documentary on this on French TV just before Xmas last year and Norwegian smoked salmons sales dramatically decreased!

Q: Do you have any special hobbies?

A: Soccer, travelling obviously, and eating as all French people!

 

Foto: Arthur Waller