27 September 2016: HSMAI Region Europe Leadership Day

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HSMAI Region Europe Leadership Day takes place on Tuesday, 27th September 2016 at French Riviera.

Following a successful restructuring, in the past couple of years HSMAI Region Europe has become truly pan-European. Now taking place for the second time, the Leadership Day gathers together HSMAI Region Europe volunteers and advisors across Europe to discuss current trends and challenges of the industry together with their peers.

HSMAI Region Europe wants to make sure that the Advisory Boards don’t operate in silos only but that we will share information across the disciplines/Advisory Boards. The Leadership Day is one of the two annual occasions when all Advisory Boards have the possibility to come together and discuss across the different disciplines.

The audience will consist of HSMAI Europe Advisory Board members, HSMAI leaders, staff and sponsors. This event is by invitation only and we will be around 40 participants altogether.

HSMAI Region Europe is taking care of the venue and catering for the day. We all have to cover our own accommodation and travel expenses, however.

 

Leadership Day event programme

Pre-events Monday 26th September
Winter Club (Club Hotel/reception building)
3 pm Distribution Advisory Board meeting
3 pm Digital Marketing Advisory Board meeting
6 pm Informal Revenue Management Advisory Board gathering

Programme Day 1

Tuesday 27th September
Summer Club

Chairing the day will be:
Ingunn Hofseth, President & CEO, HSMAI Europe
Michael Levie, Founder and COO, citizenM Hotels
Michael McCartan, Managing Director, Duetto
Paul van Meerendonk, Director Global Advisory Services, IDeaS

 TIME: SESSION: SPEAKER:
09:00 – 10:00 Registration and coffee
10:00 – 10:15 Welcome & Update from HSMAI Region Europe Ingunn Hofseth
President & CEO, HSMAI Europe
10:15 – 10:45 What to consider in order to succeed in the long term as a mentor and mentee?

HSMAI Region Europe wants to make sure we learn from the best in other industries too so we have invited Hilde to join us for our Leadership Day. Besides the Head of Learning and Development Scandinavia at Sopra Steria Hilde is also a trained coach and an experienced mentor.

 

Hilde Solberg Holm, Head of Learning and Development Scandinavia at Sopra Steria

Hilde is leading the competence and leadership development in the Scandinavian countries with 1200 employees and 100 managers. She is also a member of the Sopra Steria group Learning Network. Hilde has delivered Project Management training programs in Sopra Steria Academy for multicultural groups.

Sopra Steria, a European leader in digital transformation, provides one of the most comprehensive portfolios of end-to-end service offerings on the market: consulting, systems integration, software development, infrastructure management and business process services. With over 38,000 employees in more than 20 countries, Sopra Steria had revenue of €3.6 billion in 2015.

10:45 – 11:15 Distribution Update: What are the current trends and challenges? What is hot, not and up and coming.

Update from some of the HSMAI Region Europe Distribution Advisory Board members

Richard Biggs, Senior Vice President – Revenue Optimization & Distribution, The Rezidor Hotel Group

Nina Nieminen, Director of Revenue management and distribution, Sokos Hotels – SOK Travel and Hospitality Industry Chain Management 

11:15 – 11:45 Coffee break
11:45 – 12:15 Sales Update: What are the current trends and challenges? What is hot, not and up and comingUpdate from some of the HSMAI Region Europe Sales Advisory Board members Stéphane Trabet, Director of Sales and Marketing, Hôtels Barrière Le Majestic & Le Gray d’Albion Cannes
12:15 – 12:45 Age of the Customer: Know better, book better, go better Massimiliano Gallo, Key Account Manager France and Benelux, TripAdvisor
12:45 – 13:45 Lunch
13:45 – 14:15 Digital Marketing Update: What are the current trends and challenges? What is hot, not and up and coming

Update from some of the HSMAI Region Europe Digital Marketing Advisory Board members

Niklas Schlappkohl, Chair of HSMAI Region Europe Digital Marketing Advisory Board

Terri Scriven, Industry Head of Hospitality, Google and Vice Chair of HSMAI Region Europe Digital Marketing Advisory Board

14:15 – 14:45 Revenue Management Update: What are the current trends and challenges? What is hot, not and up and coming. 

Update from some of the HSMAI Region Europe Revenue Management Advisory Board members

Lennert de Jong, Chief Commercial Officer, citizenM Hotels and Chair of the HSMAI Region Europe Revenue Management Board

Joanna Schröder, Vice President Revenue Management, Steigenberger Hotels

14:45 – 15:15 HSMAI Update from APAC, Americas, and Middle East Robert A. Gilbert, President & CEO, HSMAI Americas and HSMAI Global

Jackie Douglas, President, HSMAI Asia Pacific

15:15 – 15:35 Update on HSMAI certifications: CRME Certified Revenue Management Executive, CHDM Certified Hospitality Digital Marketer, and upcoming Service Pledge certification Kaisla Saastamoinen, PA to President & CEO and Coordinator, HSMAI Region Europe

Linda Ramberg, Project Manager, HSMAI Region Europe

15:35 – 16:00 Coffee break
16:00 – 17:30 Participant-driven session

Attendees will make up the agenda together on the day.

Moderated by Michael Levie, Founder and COO at citizenM Hotels.

Michael is the founder and COO of one of our many innovative members and supporters, the citizenM Hotels. Besides hardworking he is very creative and motivational, and his values can be seen in his quote “it is all about people and caring for them, in combination with creativity.”

 

17:30 – 18:00 Meet our sponsors
18:00 – 18:15 Conclusion of the educational part & summary of the morning session
18:15 –  Drinks and barbecue

Programme Day 2

Wednesday 28th September
Summer Club

 TIME: SESSION: SPEAKER:
08:00 – 09:00 Registration and breakfast
09:00 – 10:30 Leadership Day continues

Including update on elections that will take place in January 2017

Mentor programme

What are the most important qualities for mentors and mentees? Expectations for mentors and mentees.

Ingunn Hofseth, President & CEO, HSMAI Europe
Brigitte Gruber, Founder and Managing Director, Reburg & Partners
 The attendees will be divided into 2 groups:
 10:30 – 14:00 Individual meetings between mentors and mentees

Including working lunch

 10:30 – 14:00 HSMAI Global Certifications

Including working lunch

Paul van Meerendonk, Director Global Advisory Services, IDeaS
 13:00 – 14:00 Working lunch
14:30 –17.30 Wine tasting trip to nearby island Abbaye de Lérins at Ile St Honorer
17:30 –19:30 Free time in Cannes
19:30 – Bus drive to the restaurant
20:00 – Dinner at Restaurant Le Bistrot de Mougin

A special thank you to our Gold partners for the Leadership Day:

Duetto Pineapple Search nor1logo TripAdvisor logo -- BIG IDeaS

HSMAI Region Europe Annual Gold Sponsors:

     Avvio logo, new                     RateGain-Logo

Location:

Club Port la Galère
21 Avenue de la Reale, 06590 Théoule-sur-Mer
France

 

For more information please contact Kaisla Saastamoinen, PA to CEO & President / Coordinator, HSMAI Europe: +44 7714 208494