Providing excellent service is more important today than it ever was, and as we know the process needs to start in every company’s top management. Which is why we are very pleased to announce that this week Mia Touzin Leffler …Read more
We would like to invite you to join us for an afternoon and evening of education and networking followed by drinks and snacks.
Its FREE to attend for both HSMAI members and non members if you are working in the …Read more
Winning for customers!
In business today it’s all about the customer experience. Everything is getting more and more transparent, booking and search engines become more professional. Margins for errors are so small. Together with highly educated professionals HSMAI Region Europe …Read more
By request from one of our close Norwegian partners, the Frogner House Apartments in Oslo, HSMAI Region Europe held the first gathering for active parties in the service apartment sector on Thursday, also in the Norwegian capital.
This will be …Read more
At our european leadership day in France in September we decided to move on with the development of our important initiative – The Service Pledge. The program consist of workshops, gamifications and Awards.
This week we have been in Spain, …Read more
Yesterday some of us were lucky enough to spend more or less the entire day with Mike Leven. Few, if any, fascinate me more than him. He is one of the most prominent US hotel icons, but it is his …Read more
We at HSMAI Region Europe are very lucky to work with many not only knowledgeable but also supportive and positive people.
As well as our team members, also many of our advisors and supporters bring such wonderful positive energy to …Read more
Great corporate culture doesn’t happen on its own accord and more and more companies use events to build their culture, and also more companies use events as part of their marketing strategy.
In Norway HSMAI has for many years had …Read more
Photo: Edward Rogers, Account Manager, Avvio, Jan Lundberg, Vice President Revenue Management & Distribution, Scandic Hotels and a member of HSMAI Region Europe Revenue Management Advisory Board; and Ingunn Hofseth, President & CEO, HSMAI Region Europe, at the Distribution & …Read more