Every year a big group of HSMAI members and partners partake in our annual European conference concerning Revenue Management, Distribution and Marketing. All highly qualified within their field of expertise, who use the conference as a means to further development …Read more
We have got valuable advices from our members on the european Sales Advisory Board on our newly developed HSMAI Region Europe Event Trend Barometer. All the questions are now completed and I have to say it has become very good.… Read more
What a week it has been for us in HSMAI, starting off with the Norwegian HSMAI Day in Oslo! We would like to take the opportunity to thank all those who contributed, as speakers and panelists – and, of course, …Read more
Providing excellent service is more important today than it ever was, and as we know the process needs to start in every company’s top management. Which is why we are very pleased to announce that this week Mia Touzin Leffler …Read more
We would like to invite you to join us for an afternoon and evening of education and networking followed by drinks and snacks.
Its FREE to attend for both HSMAI members and non members if you are working in the …Read more
Winning for customers!
In business today it’s all about the customer experience. Everything is getting more and more transparent, booking and search engines become more professional. Margins for errors are so small. Together with highly educated professionals HSMAI Region Europe …Read more
By request from one of our close Norwegian partners, the Frogner House Apartments in Oslo, HSMAI Region Europe held the first gathering for active parties in the service apartment sector on Thursday, also in the Norwegian capital.
This will be …Read more
At our european leadership day in France in September we decided to move on with the development of our important initiative – The Service Pledge. The program consist of workshops, gamifications and Awards.
This week we have been in Spain, …Read more
Yesterday some of us were lucky enough to spend more or less the entire day with Mike Leven. Few, if any, fascinate me more than him. He is one of the most prominent US hotel icons, but it is his …Read more