Providing excellent service is more important today than it ever was, and as we know the process needs to start in every company’s top management. Which is why we are very pleased to announce that this week Mia Touzin Leffler …Read more
We would like to invite you to join us for an afternoon and evening of education and networking followed by drinks and snacks.
Its FREE to attend for both HSMAI members and non members if you are working in the …Read more
At our european leadership day in France in September we decided to move on with the development of our important initiative – The Service Pledge. The program consist of workshops, gamifications and Awards.
This week we have been in Spain, …Read more
Yesterday some of us were lucky enough to spend more or less the entire day with Mike Leven. Few, if any, fascinate me more than him. He is one of the most prominent US hotel icons, but it is his …Read more
We at HSMAI Region Europe are very lucky to work with many not only knowledgeable but also supportive and positive people.
As well as our team members, also many of our advisors and supporters bring such wonderful positive energy to …Read more
HSMAI Region Europe wants to thank you for a wonderful year. 2016 has seen many great events, activities and ideas. We can’t wait to continue our work with you in 2017!
Wishing you Happy Holidays and All the Best… Read more
Photo: Edward Rogers, Account Manager, Avvio, Jan Lundberg, Vice President Revenue Management & Distribution, Scandic Hotels and a member of HSMAI Region Europe Revenue Management Advisory Board; and Ingunn Hofseth, President & CEO, HSMAI Region Europe, at the Distribution & …Read more