HSMAI Region Europe ROCET in Paris Thursday 9 November 2017

HSMAI Region Europe had an event in Paris Wednesday 10 May at AccorHotels head office. We are happy to announce that we will be back in Paris Thursday 9 November 2017.

It will be a full-day programme on Revenue Management called HSMAI ROCET. Afterwards there will be a possibility for you to get globally certified as a Certified Revenue Management Executive (CRME).

We start at 9 am and the programme will last until 5 pm, followed by an hour’s digital certification for those completing the CRME exam, shortly followed by networking and drinks.

About HSMAI ROCET

Fuel your revenue management future with this fast-paced one-day conference from HSMAI, producer of the annual industry-leading Revenue Optimization Conference (ROC). ROCET will deliver tactical, strategic, and leadership insights for hotel revenue managers. Recommended also for the full hotel executive team to help develop a collaborative total hotel revenue strategy. This event is tailored to meet the national needs for them that prefer not to travel. HSMAI and our partners will do the travelling and join you in your city so you will save the travel costs.

About the Certified Revenue Management Executive (CRME)

The CRME designation is a recognition that you are:

A professional in the field of revenue management and clearly conversant with its intricacies and importance.

Competent to develop an infrastructure to support revenue management within the framework of an organisation.

Able to maximise revenue opportunities and optimise profits by managing revenue.

Capable of making informed decisions to accept or reject pieces of business to meet overall organisational goals.

Proficient at the art and science of revenue management

Fees to attend ROCET only:

HSMAI member from the industry: EUR 195
Non-member from the industry: EUR 395
HSMAI members that are suppliers, vendors and technology partners: EUR 495
Non-member suppliers, vendors and technology partners: EUR 615

Fees to attend ROCET and to take the CRME Certification:
CRME Application, Digital CRME Study Guide & Exam Fee

HSMAI member: EUR 695
Non-member: EUR 795

All prices are excl. VAT.

Want to become member of HSMAI Region Europe?

Individual hotels, destination companies, restaurants, or other companies in the hotel and travel industry: For 1-3 persons on the unit level the price is EUR 895 for 12 months excl VAT.

As a member you get access to 6 free national afternoon events in Paris.

Sign up today!

HSMAI Region Europe Associated Membership: For suppliers, vendors and technology partners the price is from EUR 2,950 for 12 months excl VAT. As a member you get a special member rate for our local events in Paris too.

Sign up today!

Special offer!

The 10 first companies to sign up for membership can attend the ROCET for FREE (not included the CRME certification). First come, first served!

Questions? Please email bgb@hsmai.no or call: +47 916 52 873




HSMAI Region Europe ROCET in London Wednesday 8 November 2017

Sign up today for a full day programme on Revenue Management called HSMAI ROCET. Afterwards there will be a possibility for you to get globally certified as a Certified Revenue Management Executive (CRME).

We start at 9 am and the programme will last until 5 pm, followed by an hour of digital certification for those completing their CRME exam, shortly followed by networking and drinks.

About HSMAI ROCET

Fuel your revenue management future with this fast-paced one-day conference from HSMAI, producer of the annual industry-leading Revenue Optimization Conference (ROC). ROCET will deliver tactical, strategic, and leadership insights for hotel revenue managers. Recommended also for the full hotel executive team to help develop a collaborative total hotel revenue strategy. This event is tailored to meet the national needs for them that prefer not to travel. HSMAI and our partners will do the travelling and join you in your city so you will save the travel costs.

About the Certified Revenue Management Executive (CRME)

The CRME designation is a recognition that you are:

A professional in the field of revenue management and clearly conversant with its intricacies and importance.

Competent to develop an infrastructure to support revenue management within the framework of an organisation.

Able to maximise revenue opportunities and optimise profits by managing revenue.

Capable of making informed decisions to accept or reject pieces of business to meet overall organisational goals.

Proficient at the art and science of revenue management

Fees to attend ROCET only:

HSMAI member from the industry: EUR 195
Non-member from the industry: EUR 395
HSMAI members that are suppliers, vendors and technology partners: EUR 495
Non-member suppliers, vendors and technology partners: EUR 615

Fees to attend ROCET and to take the CRME Certification:
CRME Application, Digital CRME Study Guide & Exam Fee

HSMAI member: EUR 695
Non-member: EUR 795

All prices are excl. VAT.

Want to become member of HSMAI Region Europe?

Individual hotels, destination companies, restaurants, or other companies in the hotel and travel industry: For 1-3 persons on the unit level the price is EUR 895 for 12 months excl VAT.

As a member you get access to 6 free national afternoon events in London.

Sign up today!

HSMAI Region Europe Associated Membership: For suppliers, vendors and technology partners the price is from EUR 2,950 for 12 months excl VAT. As a member you get a special member rate for our local events in London too.

Sign up today!

Special offer!

The 10 first companies to sign up for membership can attend the ROCET for FREE (not included the CRME certification). First come, first served!

Questions? Please email bgb@hsmai.no or call: +47 916 52 873




Sign up for the Global Revenue Management Certification (CRME) in Amsterdam

HSMAI Region Europe will be in Amsterdam for the CRME certification on Wednesday 31 May.

On Wednesday 31 May HSMAI Region Europe will host an interactive Revenue Management workshop, after which the participants will complete the globally recognised CRME certification exam.

The certification workshop will last from 10 am until 3 pm. It will take place at stayokay´s office: Timorplein 21a,1094 CC, Amsterdam

The more you know, and the more you can prove you know, the better ROI you can provide to your employer or prospective employer, the more you can improve your company’s bottom line, and the better you can position yourself in your chosen discipline.

Sign up here

 

A great trainer

We manage to get a great trainer for the workshop, Paul van Meerendonk. He is the Chair of our Revenue Management Advisory Board and Senior Manager, Advisory Services in IDeaS.

See here: http://hsmai-europe.com/2017/03/29/ideas-executive-to-chair-hsmai-region-europes-revenue-management-advisory-board/

About the CRME

The CRME designation is recognition that you are:

  1. A professional in the field of revenue management and clearly conversant with its intricacies and importance
  2. Competent to develop an infrastructure to support revenue management within the framework of an organization
  3. Able to maximize revenue opportunities and optimize profits by managing revenue
  4. Capable of making informed decisions to accept or reject pieces of business to meet overall organizational goals
  5. Proficient at the art and science of revenue management

Pricing

HSMAI Region Europe CRME workshop, digital CRME Study Guide and certification exam. Workshop includes coffee, tea and lunch.

HSMAI Region Europe Members: EUR 695
Non-members: EUR 795

Sign up here

How do I earn the CRME designation?

For more information and the application form, please contact Benedicte on bgb@hsmai.no

So far HSMAI Region Europe has CRME certified many top professionals from each of the following companies:

AccorHotels
Avvio
citizenM Hotels
Copenhagen Admiral Hotel
Crown Moran Hotel
Diamond Resorts International
Duetto
First Hotels
HotelPartner Yield Management
Hotel Tonight
IDeaS Revenue Solutions, a SAS Company
Iberostar
Infor
Infor EasyRMS
Kempinski Hotels SA
Louvre Hotels Group
Mövenpick Hotels & Resorts
OTA Insight
Parkdean Holidays
Pricematch
Reburg & Partners
Sabre Hospitality
SANA Hotels
Scandic Hotels
Short Stay Group
SnapShot GmbH
Sokos Hotels
Steigenberger Hotel Group
Thon Hotels
Top Gahn Quality Coaching
25hours Hotels

 

The CRME designation, often used as a post-nominal, is a recognition that those who have qualified are:

– Professionals in the field of revenue management and clearly conversant with its intricacies and importance

– Competent to develop an infrastructure to support revenue management within the framework of an organisation

– Able to maximise revenue opportunities and optimise profits by managing revenue

– Capable of making informed decisions to accept or reject pieces of business to meet overall organisational goals

– Proficient at the art and science of revenue management

After passing the exam you will be appointed globally Certified Revenue Management Executives, entitled to add the CRME designation to your name.




Sign up for the Global Revenue Management Certification (CRME) in Berlin on 19 July

HSMAI Region Europe will be in Berlin for the CRME certification on Wednesday 19 July.

On that day HSMAI Region Europe will host an interactive Revenue Management workshop, after which the participants will complete the globally recognised CRME certification exam.

The certification workshop will last from 2 pm until 6 pm and will take place at the Head Office to SnapShot.

Address: Kurfürstendamm 212, 10719 Berlin:

Programme:

14:00: Arrival and introductions
14:15: Workshop
16:30: Coffee break
16:45: Exam
17:45: Wrap up

The more you know, and the more you can prove you know, the better ROI you can provide to your employer or prospective employer, the more you can improve your company’s bottom line, and the better you can position yourself in your chosen discipline.

The trainer for the day is Janel Clark, Head of Consultancy & Education at SnapShot.

janel_clark01

Janel is a qualified hotel Revenue Management professional and trainer with a passion for hotels and a wide knowledge of Revenue Management, distribution and digital marketing. She is a confident and competent team leader with excellent communication and training skills and the ability to motivate and drive the team to success. Janel is able to demonstrate sound commercial and financial awareness. She is experienced in the 4*- 5* independent and chain properties in UK and international markets.

See Janel’s LinkedIn profile here.

About the CRME

The CRME designation is recognition that you are:

  1. A professional in the field of revenue management and clearly conversant with its intricacies and importance
  2. Competent to develop an infrastructure to support revenue management within the framework of an organisation
  3. Able to maximise revenue opportunities and optimise profits by managing revenue
  4. Capable of making informed decisions to accept or reject pieces of business to meet overall organisational goals
  5. Proficient at the art and science of revenue management

Pricing

HSMAI Region Europe CRME workshop, digital CRME Study Guide and certification exam. Workshop includes coffee, tea and lunch.

HSMAI Region Europe Members: EUR 695
Non-members: EUR 795

How do I earn the CRME designation?

For more information and the application form, please contact Benedicte on bgb@hsmai.no.

So far HSMAI Region Europe has CRME certified many top professionals from each of the following companies:

AccorHotels
Avvio
citizenM Hotels
Copenhagen Admiral Hotel
Crown Moran Hotel
Diamond Resorts International
Duetto
First Hotels
HotelPartner Yield Management
Hotel Tonight
IDeaS Revenue Solutions, a SAS Company
Iberostar
Infor
Infor EasyRMS
Kempinski Hotels SA
Louvre Hotels Group
Mövenpick Hotels & Resorts
OTA Insight
Parkdean Holidays
Pricematch
Reburg & Partners
Sabre Hospitality
SANA Hotels
Scandic Hotels
Short Stay Group
SnapShot GmbH
Sokos Hotels
Steigenberger Hotel Group
Thon Hotels
Top Gahn Quality Coaching
25hours Hotels

The CRME designation, often used as a post-nominal, is a recognition that those who have qualified are:

– Professionals in the field of revenue management and clearly conversant with its intricacies and importance

– Competent to develop an infrastructure to support revenue management within the framework of an organisation

– Able to maximise revenue opportunities and optimise profits by managing revenue

– Capable of making informed decisions to accept or reject pieces of business to meet overall organisational goals

– Proficient at the art and science of revenue management

After passing the exam you will be appointed globally Certified Revenue Management Executives, entitled to add the CRME designation to your name.




Webinar: The hotel industry of 2020

Today’s hotels are facing an increase in rapidly developing technology and ever more demanding customers. But what do we expect the guest of 2020 to look like and what technology system do hoteliers need to have in order to keep up with the changing guest expectations?

IDeaS partnered with Revinate and SiteMinder and surveyed hundreds of leading hoteliers from across the world and asked their opinion on the future of hotel technology and what they thought the industry of 2020 would look like.

To present the research findings, a live webinar was hosted by Dr. Peter O’Connor of ESSEC Business School at the beginning of the year. You can now watch the on-demand version at your convenience here.

A condensed summary of findings can also be seen in this cool infographic – view here (don’t forget to zoom in!)




HSMAI Region Europe Roadshow in Paris

HSMAI Region Europe Roadshow in Paris Wednesday 10 May

HSMAI Region Europe and AccorHotels invites you to join us for an evening of trends, innovation and networking in Paris from 4 PM to 7 PM on Wednesday 10 May. This afternoon event, followed by networking and snacks, is FREE for both HSMAI members and non members if you are working in the hotel and travel industry. Sign up today!

The event take place at AccorHotels new head office:

AccorHotels Head Office
Tour Sequana
82, rue Henri Farman
92445 Issy-les-Moulineaux
France

The event will be educational, and Peter O’Connor, Dean of Academic Programs at ESSEC Business School, will be the local speaker. The topic for his presentation is: Direct Website Bookings: The challenge of conversion.

For many years Peter has been a valued speaker in many of HSMAI’s events in Europe and we are glad he will join us in Paris as well.

Preliminary programme for Paris

WHEN WHAT WHO

16:00 Welcome
By Béla Nagy, VP Revenue Management & Pricing, AccorHotels
and
Ingunn Hofseth, President & CEO HSMAI Region Europe
Moderator:
Chevy Kelly, MD, deckchair

16:20 Direct Website Bookings: The challenge of conversion.
Peter O’Connor, Professor of Information Systems, Dean of Academic Programs, Essec Business School.

16:50 Shifting revenue share from OTA to direct — Strategies to increase direct bookings

Even shifting just a few rooms per day from OTA bookings to direct bookings can make a big impact to your hotel’s profits. But how can hotels implement a successful direct booking strategy? There is more to it than simply setting up a hotel website. In this roundtable, we’ll talk about key strategies that hotels need to know to boost direct bookings. Specifically, we’ll cover website and booking engine optimization, and how to use the same tactics that OTAs use on their own websites to increase bookings. We’ll also discuss how digital marketing plays an important role in the sales cycle and how to use it to direct traffic to your own site instead of OTA sites.
John Power, VP of EMEA Sales at Travel Tripper.


17:10 Mobile Dynamics: optimising your website for mobile booking and marketing

Digitalisation has brought choice to consumers. Hoteliers have had to develop multi-channel distribution strategies. The biggest players have developed omni-channel strategies to ensure their customers enjoy a seamless and consistent experience whether they book online through mobile, tablet, desktop or offline in a store or over the phone. This interactive presentation will explore more about how digital technology has changed the way hotel brands connect with guests through a 24/7 relationship both in and out of stay, and from finding a hotel, to checking in, during the stay and after departure.

Rich Tuckwell, VP of Sales and Marketing, Avvio

 

17:30 Speaker(s) and all the partners on stage together for Q & A

18:00 Snacks and networking

There might be some changes to the programme.

Address:

AccorHotels Head Office
Tour Sequana
82, rue Henri Farman
92445 Issy-les-Moulineaux
France

Enter at the main entrance of the building, and go to the Auditorium. It is located directly behind the reception.

HSMAI Region Europe Roadshow 

HSMAI Europe, in partnership with Nor1, OTA Insight, Hotelchamp, Lodgiq, Travel Tripper and other partners will visit many of the European cities focusing on Digital Marketing, Distribution and Revenue Management. Our partners will various from city to city.

We will visit the following cities:

CITY WEEKDAY DATE

Paris Wednesday 10 May

Frankfurt – Pre-IMEX Monday 15 May

Barcelona Wednesday 31 May

Madrid Thursday 1 June

Helsinki Tuesday 6 June

Copenhagen Wednesday 7 June

Stockholm Thursday 8 June

London Tuesday 13 June

Dublin (breakfast meeting) Wednesday 14 June

Oslo Tuesday 20 June

Amsterdam Autumn

Brussels Autumn

Berlin Autumn

It is FREE to attend for people working in the hotel and travel industry.

Eventbrite - HSMAI Region Europe Roadshow 2017

If you are interested to participant but you are not working in the travel industry please contact Benedicte Gilroy Bøgh bgb@hsmai.no and she will contact you directly.

Our Partners in Paris:

 




HSMAI Region Europe Roadshow 2017

HSMAI Region Europe Roadshow

HSMAI Region Europe would like to invite you to join us for an evening of trends, innovation and networking. The Roadshow is an afternoon event followed by networking and drinks. Its FREE to attend for both HSMAI members and non members if you are working in the hotel and travel industry. Sign up today!

The event will be educational, and a local speaker with an interesting topic will be invited in each city. HSMAI Europe, in partnership with Nor1, OTA Insight, Hotelchamp, Lodgiq, Travel Tripper and other partners will visit many of the European cities focusing on Digital Marketing, Distribution and Revenue Management. Our partners will various from city to city.

We will start the Roadshow in Paris Wednesday May 10th (venue TBA) and Peter O’Connor, Dean of Academic Programs at ESSEC Business School, will be the local speaker. The topic for his presentation is: Direct Website Bookings: The challenge of conversion. 

For many years Peter has been a valued speaker in many of HSMAI’s events in Europe and we are glad he will join us in Paris as well.

 

 

Preliminary programme for the Roadshow:

  • 16:00: Welcome by HSMAI Region Europe
  • 16:20: Plenary session with local speaker
  • 16:50: Different roundtables held by our partners. It will be a repetition of the roundtable session, 20 minutes x 3 times. (Partners will various from city to city)
  • 18:00: Local speaker and all the partners on stage together for Q & A
  • 18:30: Wine, snacks and networking

 

We will visit the following cities:

CITY WEEKDAY DATE

Paris Wednesday 10 May

Frankfurt – Pre-IMEX Monday 15 May

Barcelona Wednesday 31 May

Madrid Thursday 1 June

Helsinki Tuesday 6 June

Copenhagen Wednesday 7 June

Stockholm Thursday 8 June

London Tuesday 13 June

Dublin (breakfast meeting) Wednesday 14 June

Oslo Tuesday 20 June

Amsterdam Autumn

Brussels Autumn

Berlin Autumn

It is FREE to attend for people working in the hotel and travel industry.

Eventbrite - HSMAI Region Europe Roadshow 2017

If you are interested to participant but you are not working in the travel industry please contact Benedicte Gilroy Bøgh bgb@hsmai.no and she will contact you directly.

 

Our Partners:




IDeaS executive to chair HSMAI Region Europe’s Revenue Management Advisory Board

AMSTERDAM, The Netherlands — HSMAI Region Europe and IDeaS are proud to announce that Paul van Meerendonk, IDeaS’ Director of Advisory Services, is now the new chairman of the Revenue Management Advisory Board at one of the most important associations within the hospitality industry, HSMAI Region Europe. The announcement was made at the HSMAI Revenue Optimization Conference in Amsterdam on Wednesday 29 March. A second generation industry veteran — his father worked in hotels sales and general management — Paul brings nearly 20 years of revenue management experience to the position.

The appointment comes in the wake of news that citizenM Hotels Commercial Director Lennert De Jong steps down as the Advisory Board’s chair. Mr. De Jong will, however, remain a valued member of the board.

“I have hospitality in my veins and an inherent passion for revenue management and the industry that I want to share with as many people as possible,” Paul van Meerendonk says. “As a one of the founding members of the Advisory Board, I want to continue the great work HSMAI has done in growing and developing the revenue management culture of the hospitality industry in Europe.”

“We are deeply grateful for Lennert’s contributions thus far, confident that his commitment remains unwavering, as he now steps down as an ordinary member of the advisory board,” says HSMAI Region Europe’s President and CEO Ingunn Hofseth, happy to determine that the board stays in good hands under its new chair, Paul van Meerendonk, adding “Paul has been a tremendous support during his service as the vice chair, so we’re really looking forward to working with him in this field of operation.”

“I would like to thank Lennert for a job very well done, happy to establish that he will continue his work, although not as chair of the board, always bringing positive energy to every meeting and call, coupled with a deep passion for the industry,” Ms. Hofseth declares in a statement.

“Paul van Meerendonk has done a great job for us these past three years. He is highly motivated and has many good ideas. We primarily work with people from the industry as volunteer chairs. Paul is very structured and well organised, as well as very good at separating IDeaS from the job he has done for us,” she adds.

“As vice chair and one of the founding members of the HSMAI Region Europe RM Advisory Board, I have been part of the driving force behind creating the momentum and growth of the board. Working closely together with the previous chairs, Christian Boerger and Lennert de Jong, as well as the HSMAI leadership team, we recruited members from Europe who shared our interest in hotels, Revenue Management and the growth of the industry as a whole. I’m looking forward to continuing this work in my new capacity,” says Paul van Meerendonk, Director Global Advisory Services at IDeaS, a SAS Company.

He leads a global team of revenue management and pricing experts who are focused on hospitality revenue optimisation projects. During his time with IDeaS, Paul has successfully led several high-profile advisory projects, including estate revenue management audits and roadmap development, function space revenue management, price optimisation, revenue management service desk development, education and training development, and standard operating procedure development.

Paul holds a Bachelor’s Degree in Commercial Economics from the Amsterdam School of Business, and is a certified Six Sigma Greenbelt. He is an active participant in a number of revenue management related associations, including currently holding the Vice-Chairman position with the HSMAI Region Europe RM Advisory Board. He is a frequent guest speaker at numerous industry events and conventions, and regularly conducts global webinars on Revenue Management and Pricing topics.

Prior to joining IDeaS, Paul was Asset Manager with Jones Lang LaSalle Hotels, working on various assignments in the UK and Europe, on behalf of investors, banks and financial intuitions. Paul’s work was aimed at ensuring property performance and return on investment through interaction with and auditing of hotel management.

Paul van Meerendonk started his hotel career with Starwood Hotels and Resorts, where he was active in Sales & Marketing and Revenue Management roles at a hotel, regional and corporate level in Brussels, Munich and Bangkok. He was a key member of the team that rolled out and developed Revenue Management within Europe and the Middle East, for Starwood Hotels, and co-designed an industry first on-line revenue management planning and reporting tool.

Steven Dow, Vice President of Revenue Management - Europe, Diamond Resorts International. (PRIVATE)
Steven Dow, Vice President of Revenue Management – Europe, Diamond Resorts International, and new vice chair of HSMAI Region Europe’s Revenue Management Advisory Board. Private photograph.

Representing Diamond Resorts International, Steven Dow will step up from a member of the Revenue Management Advisory Board, where he has served over two years, to a new role as Vice Chairman of the Board for Revenue Management for HSMAI Europe. With a career spanning 20 years in hospitality, Steven possesses a real passion for continuous improvement in business, including a core focus and drive for youth development within our industry.

“To be given this opportunity makes me immensely proud and I will continue to be fully committed to the industry and the objectives of HSMAI across the European region, adding a valuable contribution wherever possible, thank you for the opportunity,” he says. Steven has led and grown his European team to approximately 70 team members in a multi-disciplined environment that started with just one team member 10 years ago. Today the newly created hotel business realises revenues of USD 30 million for Diamond Resorts International, who globally has a network of more than 420 worldwide vacation destinations in 35 countries throughout the continental United States, Hawaii, Canada, Mexico, the Caribbean, South America, Central America, Europe, Asia, Australasia and Africa.

Lennert De Jong, Commercial Director of CitizenM and the previous chair of this Advisory Board will continue on the Advisory Board as a member. HSMAI Region Europe would like to thank Lennert for his valuable and continuous support.

“The commitment among the Revenue Management Advisory Board members, and their genuine intention to contribute to the further development of our industry, is inspiring,” HSMAI Region Europe President and CEO Ingunn Hofseth says, adding “My team and I are very much looking forward to working closely together with two such committed and actively supporting members as Paul and Steven”.

The HSMAI Region Europe Revenue Management Advisory Board 2017/2018 is made up by:

Chair: Paul van Meerendonk, Director of Advisory Services, IDeaS
Vice Chair: Steven Dow, Vice President of Revenue Management – Europe, Diamond Resorts International,
Bela Nagy, VP Revenue Management & Pricing, AccorHotels
Arthur Waller, Product Owner, BookingSuiteBela NAGY VP Revenue Management & Pricing AccorHotels
Chinmai Sharma, Chief Revenue Officer, Taj Hotels Resorts and Palaces
Clinton Campbell, Director of Revenue Management, Apex Hotels
Etienne Faisandier, VP Revenue Management & Business Intelligence, Moevenpick Hotels & Resorts
Jan Lundborg, Vice President Revenue Management, Scandic Hotels
Joanna Schröder, Vice President Revenue Management, Steigenberger Hotels
Lennert De Jong, Commercial Director,  CitizenM
Michael McCartan, Managing Director, EMEA, Duetto
Perra Pettersson, Founder & Owner, Benchmarking Alliance
Philip Gardner, Vice President Revenue Management Europe, IHG
Stan Josephi, Senior Lecturer at the Academy of Hotel Management NHTVMaastricht School of Management
Stan van Roij, Managing Director, Infor Easy RMS
Thomas Adler, Vice President Global Revenue Strategy, Melia Hotels International
Åsa Murphy, Owner & CEO, BizStrat

Top photo: Paul van Meerendonk, Director of Advisory Services, IDeaS Revenue Solutions, and new chair of HSMAI Region Europe’s Revenue Management Advisory Board. Photograph from IDeaS Revenue Solutions.




Hotelchamp entering into HSMAI Region Europe partnership

Hotelchamp recently signed an agreement to venture into a partnership with HSMAI Region Europe. The company will be joining HSMAI for several events, starting with the HSMAI ROC and DOC in Amsterdam on 29 March.

“We are pleased to venture into a partnership with such a young and dynamic company, for the benefit for our members,” says HSMAI Region Europe President and CEO Ingunn Hofseth in a statement.

“With HSMAI being leaders in helping hotels achieve smart and sustainable hotel growth, it is great that we are aligning our brands to further our shared mission. With this platform we believe we can better share our expertise and vision on the future of direct revenue. Together HSMAI and Hotelchamp can improve the rate of direct bookings and help hotels build their guest relations,” says Hotelchamp CEO Kristian Valk, adding:

“With such a high level of knowledge, HSMAI is responding to the latest trends and challenges in the industry. It is a great platform for us to share our vision and expertise about the landscape and future of direct revenue and guest engagement by using smart technology.”

Hotelchamp boosts direct revenue and builds guest relations. The goal is to restore balance between direct and third party hotel bookings. With an experienced team of 40+ employees, Hotelchamp provides smart technology that analyses the characteristics and behaviour of potential hotel guests to present smart tools that effectively engage and interact with website visitors on a personal level. This way, the hotels are able to offer better customer service and encourage direct bookings. More than 1,000 hotels from over 30 countries benefit from the Hotelchamp solution. Their mission is to help hotels worldwide gain more control over their direct revenue and restore an equilibrium and fairness to the hotel industry.

For details on Hotelchamp, please click below logo:

HotelChamp logo

Photo: Hotelchamp founders Kristian Valk (CEO) and Kasper Middelkoop (CMO). Photograph from Hotelchamp.




The latest in hospitality Revenue Management, Distribution and Digital Marketing trends presented in Amsterdam 29–30 March

Europe’s  number one leading annual events for Revenue Management, Digital Marketing and Distribution for the hospitality industry is taking place in Amsterdam on Wednesday and Thursday 29–30 March, co-located with HITEC Amsterdam 2017 – and you are very welcome to attend.

hsmai-roc-europe“This is HSMAI Region Europe’s 7th Revenue Optimization Conference, with the added value of Digital and Distribution Optimization, held as a two-day event in Amsterdam’s RAI Exhibition and Convention Centre,” says HSMAI Region Europe President and CEO Ingunn Hofseth, who is pleased to welcome professionals of the entire industry, as they convene in Amsterdam on Wednesday 29 March.

Please visit hsmairoc.eu for further details.

“We hope to see as many of our esteemed colleagues as possible, for a day full of top experts and inspirational speakers, sharing their insights and tips on Revenue Optimization, Digital Marketing and Distribution. In the evening, find out who will get all the awards at the Awards Ceremony,” she says, with an added reminder that the following day’s schedule contains so-called think tanks on Digital Marketing, Revenue Management, Distribution, Customer Loyalty & Relationship Management, Sales, and an introduction to HSMAI Region Europe’s Revenue Management, Digital Expert and Service Pledge training programmes.

Day 1 programme: hsmairoc.eu/hsmai-region-europes-7th-annual-revenue-optimization-digital-marketing-and-distribution-for-the-travel-hospitality-and-event-industry-2017/

Day 2 programme: hsmairoc.eu/think-tanks/

CRME workshop

HSMAI DOC Europe.A workshop, including exams for the CRME (Certified Revenue Management Executive) certification is also set to take place on the second day of the two-day conference, for which you may find detailed information on this page:

hsmairoc.eu/2017/02/02/hsmai-region-europe-will-be-in-amsterdam-for-the-crme-certification-on-thursday-30-march/

HSMAI Awards

Both days will offer a host of leading experts within their respective fields, and then, of course, there’s the HSMAI European Awards 2016, to be held in the RAI Exhibition and Convention Centre in the evening of Day 1.

The Awards 2016 will recognise the people and companies that deserve to be awarded for their great work in Hospitality this year.

HITEC Amsterdam 2017

HITEC Amsterdam 2017.
HITEC Amsterdam 2017.

HSMAI Region Europe’s ROC and DOC conferences are co-located with HFTP’s HITEC Amsterdam 2017, also taking place in the RAI Exhibition and Convention Centre between 28 and 30 March. Please vitis their designated event website here.


HSMAI Region Europe ROC Preferred Gold Partner

ideas logo


HSMAI Global Partner


HSMAI Region Europe Annual Gold Partner


HSMAI Region Europe ROC Gold Partners

duetto-logo

Photo: HSMAI Region Europe’s ROC and DOC conferences will take place in Amsterdam’s RAI Exhibition and Convention Centre on 29 and 30 March, alongside HFTP’s HITEC Amsterdam 2017.