British Airways ground crew demonstrating excellence

British Airways ground crew demonstrating excellence

You all probably know how annoying it can be when you reach the airport gate, only to find that your flight is overbooked, which is exactly what happened to me today, en route from London Heathrow Airport to Budapest, which ended very happily, thanks to British Airways’ excellent customer service. I always try to travel economy class, but as a holder of Star Alliance’s gold card, they always take very good care of me. I…

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New European Certified Revenue Management Executives Appointed

New European Certified Revenue Management Executives Appointed

LONDON, UK, 22 July 2015 — Seven European Revenue Management professionals graduated as globally Certified Revenue Management Executives at the Hilton London Kensington on Wednesday, in a workshop held by HSMAI Europe for the second time, following the 21 first to certify in Europe last February. They all attended the HSMAI Europe prep class and took the online exam in London, lead by pre-work HSMAI Europe trainer Niels Mekenkamp, CRME, Director Hospitality PreSales – EMEA in Infor,…

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HSMAI European Travel Marketer of the Year 2014 and “Top 20 Extraordinary Minds In Sales, Marketing & Technology across Europe 2014″ named

HSMAI European Travel Marketer of the Year 2014 and “Top 20 Extraordinary Minds In Sales, Marketing & Technology across Europe 2014″ named

“The TOP 20 EXTRAORDINARY MINDS IN SALES, MARKETING & TECHNOLOGY across Europe” were appointed this week in London. The award-winning hotel THE THIEF was appointed as last year’s European Travel Marketer by HSMAI Europe, in addition to the prize in the Public Relations category during this week’s festive ceremony at London’s prestigious Jumeirah Carlton Tower. “The 2014 Top 20 laureates are judged for their recent work, based on the following criteria: creativity and innovation, cutting…

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Presentations from HSMAI Europe’s 5th Revenue Optimisation Conference

Presentations from HSMAI Europe’s 5th Revenue Optimisation Conference

We have put together a compilation of presentations held during our 5th Revenue Optimisation Conference in London on Tuesday 24 February 2015, held by: Kelly McGuire, SAS Kelly McGuire – HSMAI Europe from HSMAIeurope Kathleen Cullen, Senior VP of RM and Distribution for Commune hotels and Chairman of the US HSMAI RM Advisory Board Kathleen Cullen – HSMAI Europe from HSMAIeurope Frédéric Toitot, Director RM programs & careers, Global Revenue Management, Accor Fredéric Toitot –…

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All Set for The HSMAI Europe Awards

Stephen Twining, global ambassador for the Twinings of London brand, and tenth-generation member of England’s famous tea family, will serve as host as HSMAI Europe, in association with Hospitality Technology Europe, announce the first ever TOP 20 EXTRAORDINARY MINDS IN SALES, MARKETING & TECHNOLOGY across Europe. The Awards Ceremony will take place at the prestigious Jumeirah Carlton Tower in London on Tuesday 4 February, between 19:00 and 23:00 hrs. The 2014 Top 20 laureates have…

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Inspirational trip to London

In cooperation with tea makers Twinings of London and enterprise software solutions company Infor, HSMAI is pleased to invite you on an inspirational trip to London from 4 to 6 February. Bring your colleagues and join us for a package consisting of: Free local transportation within London and VIP treatment at the Hospitality Technology Europe fair on Tuesday 4 February Afternoon tea and lecture given by Stephen Twining (right, of Twinings of London) at the…

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HSMAI Europe 4th Annual Revenue Management Conference Registration now open

LONDON, UK, 25 November 2013 — Registration is now open for this year’s Hospitality Sales & Marketing Association International Europe (HSMAI  Europe) 4th Annual Revenue Management Conference, a leading event for revenue managers across Europe. The conference is scheduled for 6 February 2014, at the Jumeirah Carlton Tower in London. This year’s conference titled “Mind the Gap – revenue management across the customer journey” focuses on the challenges revenue managers face in implementing revenue management…

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Total Revenue Management Conference Agenda Available

The upcoming Thursday’s carefully prepared event; HSMAI Europe’s Total Revenue Management Conference‘s agenda has now been made available, for your perusal – or detailed scrutiny, if you’re so inclined. The conference, taking place at London’s Rembrandt Hotel on Thursday 7 February, will be addressing the unique challenges that those responsible for revenue management face in optimising revenues across all profit centres, including developing a cross-departmental revenue management culture, sourcing the tools and technology available to…

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First ever Hospitality Technology Expo teams up with HSMAI Europe’s Total Revenue Management Conference to offer a joint visitor package

Hospitality Technology Expo (HTE), the new dedicated event where Europe’s leading hospitality technology professionals come to update their knowledge, network with peers and source new technology, has announced an exciting partnership with HSMAI Europe’s Total Revenue Management Conference to offer a joint visitor package. The joint visitor package, which allows industry personnel to attend both events is available now and interested participants can register at http://info.centaurexhibitions.com/q/1oUkw67NzdZqW/wv to get their passes and find out the benefits…

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HSMAI Europe Revenue Management Conference 2013

Thursday 7 February 2013 The Rembrandt Hotel, 11 Thurloe Place, London, SW7 2RS Total Revenue Management – A practical approach to optimising profitability Join HSMAI Europe for the day to explore Total Revenue Management; find out what it is, learn about new metrics and how to plan an optimisation programme. With practical advice from experienced revenue managers, F&B outlet operators and revenue management practitioners plus plenty of opportunity to meet with providers of reports and…

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