Providing excellent service is more important today than it ever was, and as we know the process needs to start in every company’s top management. Which is why we are very pleased to announce that this week Mia Touzin Leffler …Read more
For many years HSMAI in Norway has nurtured plans for our concept, The Service Plegde, an initiative made to improve the quality of service, including interactive workshops, awaiting the right time to launch in full scale, as a European initiative. …Read more
You all probably know how annoying it can be when you reach the airport gate, only to find that your flight is overbooked, which is exactly what happened to me today, en route from London Heathrow Airport to Budapest, which …Read more
Avis Norway and HSMAI Chapter Norway have signed an agreement aimed at improving service in Norwegian corporations.
The agreement, initially to last for a year, will give Avis access to important resources within the fields of service, networking and other …Read more