HSMAI Region Europe’s mentor program and Winning for Customers – The Service Pledge program, developed over the course of several years, are about to be introduced for a wider audience.
‘For many years HSMAI in Europe has nurtured plans for … Read more
Join HSMAI Region Europe in London 14 – 16 September 2018, and develop your company’s Service Pledge, with lots of inspiration from top-tier international speakers on The HSMAI Day.
Minimum two attendants per company.
The Service Pledge – a
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HSMAI Region Europe today announced that TripAdvisor has joined three new advisory boards: Service Operation, focusing on HSMAI Region Europe’s newly-developed “Winning for Customers – The Service Pledge” programme; the Customer Loyalty & Relationship Advisory Board; and the … Read more
Providing excellent service is more important today than it ever was, and as we know the process needs to start in every company’s top management. Which is why we are very pleased to announce that this week Mia Touzin Leffler … Read more